Support

Bento Term for iOS, iPadOS and macOS

Fastest way to reach a human: open an issue at github.com/NovaShang/BentoTerm/issues. The tracker is public, so you can watch the fix land. Bug reports, questions and feature requests all belong there.

Before you file

Two things make a report fixable: the app version (Settings → About) and what you were doing when it went wrong. If it involves a specific program running in the terminal, name it — the behaviour of full-screen terminal programs varies a lot.

What you need to run it

A computer you can already reach over SSH, with tmux installed on it. Bento Term does not install anything on the remote machine and does not include a server of its own — if you cannot ssh into the machine from a normal terminal today, Bento Term cannot reach it either.
iOS or iPadOS 17 and later; macOS 14 and later on Apple Silicon.
Password or private-key authentication. Keys and passwords are stored in the system Keychain.

Common questions

Nothing happens after I enter my host details.

Check that the machine is reachable from the network you are on — a host on your home LAN or a private VPN is not reachable from cellular. Then check that tmux is installed on it and that your account can run it.

My session disappeared when I lost signal.

It did not. Bento Term attaches to a tmux session on the host, so the programs keep running there while the phone is away. Reconnect and you are back where you were.

The microphone button does nothing.

Voice needs microphone and speech-recognition permission. If you declined either one, grant it in the system Settings for the app. The default engine transcribes on-device; see the privacy page for what changes if you pick a cloud engine.

Can I use it without a server somewhere?

You need a machine to connect to, but it does not have to be a server — a Mac or Linux box you own with remote login enabled works, and is the common case.

Where do I see what changed in an update?

Release notes on the App Store listing, and the commit history in the public repository.

Privacy and data

What the app stores and what it sends is described in full on the privacy page. Analytics are off unless you turn them on, and your terminal sessions never pass through us.

Bento Term is open source under Apache-2.0. If you would rather send a patch than a bug report, pull requests are welcome at github.com/NovaShang/BentoTerm.